Choose our local websites

AustraliaAustralia

AustriaAustria

BelgiumBelgium

FR , EN , NL

BrazilBrazil

CanadaCanada

EN, FR

ChinaChina

Czech RepublicCzech Republic

FranceFrance

GermanyGermany

HungaryHungary

JapanJapan

South KoreaKorea

MexicoMexico

ItalyItaly

NorwayNorway

PolandPoland

PortugalPortugal

RussiaRussia

SpainSpain

SwedenSweden

SwitzerlandSwitzerland

FR , DE

Thailandไทย

TurkeyTurkey

United KingdomUK

UkraineUkraine

United Arab EmiratesUAE

United StatesUSA

WhertecWhertec USA

Whertec EuropeWhertec Europe

United KingdomMonitor Coatings

Trio OilTec ServicesTrio OilTec Services

Furnace Mineral ProductsFurnace Mineral Products

Professional distributionProfessional distribution

Privacy

We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.

(1) What information do we collect?

We may collect, store and use the following kinds of personal information:
  • (a) information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views, website navigation)
  • (b) information that you provide to us for the purpose of registering with us
  • (c) information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters
  • (d) any other information that you choose to send to us;

(2) Cookies

A cookie consists of a piece of text sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.

We may use both “session” cookies and “persistent” cookies on the website. We will use the session cookies to keep track of you whilst you navigate the website. We will use the persistent cookies to enable our website to recognise you when you visit. Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.

We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users' computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google's privacy policy is available at: http://www.google.com/privacypolicy.html.

Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third party cookies. For example, in Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector. Blocking all cookies will, however, have a negative impact upon the usability of many websites.

(3) Using your personal information

Personal information submitted to us via this website will be used for the purposes specified in this privacy policy or in relevant parts of the website. We may use your personal information to:
  • (a) administer the website;
  • (b) improve your browsing experience by personalising the website;
  • (c) enable your use of the services available on the website;
  • (d) send you general (non-marketing) commercial communications;
  • (e) send you email notifications which you have specifically requested;
  • (f) send to you our newsletter and other marketing communications relating to our business which we think may be of interest to you by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications);
  • (g) deal with enquiries and complaints made by or about you relating to the website;

Where you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the licence you grant to us. We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.

(4) Security of your personal information

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. We will store all the personal information you provide on our secure (password- and firewall- protected) servers. All electronic transactions you make to or receive from us will be encrypted. Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet. You are responsible for keeping your password and user details confidential. We will not ask you for your password.

(5) Policy amendments

We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.