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Winning recipient is: Castolin Eutectic |
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Double Accolade: 2009 Market Growth Award & 2010 Customer Service Award
Description of the Award
The 2010 Frost & Sullivan European Repair and Maintenance Welding Consumables Customer Service Leadership Award is presented to Castolin Eutectic. With end users becoming more aware of their welding requirements and also demanding a higher standard of service, Castolin Eutectic has raced ahead of competitors by providing improved services and paying more attention to critical issues like technical assistance, training courses, subcontracting facilities, etc.
The 2009 Frost & Sullivan Award for Product Market Growth Leadership is presented to Castolin Eutectic. Though there has been a low demand for welding equipment and consumables owing to the market recession, the company has not only sustained its market share but also slowly grown it by focusing on value addition for the customer through development of specific application and end user solutions.
Frost & Sullivan Awards
Each year, Frost & Sullivan presents this award to a company that has demonstrated excellence in the timeliness of offering a novel service and excellence in capturing market share within its industry through unique products. The Customer Service Award recognizes efforts towards innovation, quality and cost effectiveness as well as the impact on customer satisfaction. The Market Growth Award recognizes the fastest measured rate of change of market share within an industry – how fast a company increases its penetration of a market, in terms of revenues or units as specified.
About Frost & Sullivan
Frost & Sullivan, the Growth Partnership Company, enables clients to accelerate growth and achieve best-in-class positions in growth, innovation and leadership. The company's Growth Partnership Service provides the CEO and the CEO's Growth Team with disciplined research and best-practice models to drive the generation, evaluation, and implementation of powerful growth strategies. Frost & Sullivan leverages over 45 years of experience in partnering with Global 1000 companies, emerging businesses and the investment community from 40 offices on six continents. To join our Growth Partnership, please visit http://www.awards.frost.com.
